Service with Integrity
Founded in 2015, we proudly serve as Austin's bespoke IT Managed Service Provider (MSP), offering solutions tailored to the individual needs of each client. With over 25 years of extensive experience in IT Consulting and Services, we are dedicated to facilitating our clients' objectives. In essence, we approach our partnerships with the mindset of stewarding our clients' businesses as if they were our own.
We can be reached at support@routethreeit.com
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Managed Services
R3 provides comprehensive IT solutions, including fully managed services and collaborative support tailored to your specific needs. We assist with the aspects you require, allowing your team to focus on core operations. It's like having an extended support system for your tech staff.
Networking
Networking is the backbone of any organization, regardless of size. With extensive experience, we provide expert networking solutions tailored to your environment.
Support Services
Our support options include both remote and on-site assistance. We offer various service levels; please contact us for detailed information on our service plans and service level agreements (SLAs).
Consulting Services
From concept to execution, we engineer solutions to meet your business requirements. We guide you through every phase to ensure a seamless deployment.
MFA Security
At R3, security is our top priority. In partnership with Cisco DUO, we deliver customized security solutions to meet your business needs.
Cloud Services
We offer both on-site and off-site storage solutions, including comprehensive backup, retention, and validation policies.
Core Services & Partner Benefits
Partnered CIO
(pCIO)
Direct Contact
Client Management & Monitoring
Vendor Assistance
Procurement Services
Network Management
Strategic Long Term Growth
Strategic technology leadership to drive business growth, enhance efficiency, ensure cybersecurity, and align IT with organizational goals.
Experience seamless communication with your dedicated executive or technician. Most partnerships include 24/7 support for your convenience.
Automated ticketing system, remote management and monitoring, automated resolution system, meticulous documentation, communication, and client-data privacy.
We collaborate with your tech partners or vendors for incident remediation, ticket escalation, requests, upgrades, and troubleshooting.
We help procure hardware and software based on years of experience and expertise, exclusively recommending business-grade devices that meet our high standards.
From domain name and SSL certificate management to on-site incident remediation, we provide comprehensive coverage for all your needs.
Whether virtually or in person, we regularly meet with you throughout the year to discuss IT strategies for your growing success.